We caught up with Revanth Kumar, Technical Sales Engineer at IK Trax, ahead of the upcoming ADIPEC conference, where we will be exhibiting alongside other IK Group companies. Revanth, who recently celebrated his 10-year anniversary with the company, shared his experiences, insights on industry advancements, and what he’s most excited about for this year’s event.
Tell us about yourself
My name is Revanth and I am a Technical Sales Engineer at IK Trax, based in our Dubai office. I hold a Bachelor’s Degree in Mechanical Engineering and a Masters Degree in Oil & Gas Engineering. After completing my Masters Degree, I secured my first position in the Oil and Gas Industry in Dubai with a safety and services company. I later worked in the cables industry as a Project Engineer before joining IK Trax in 2014.
In my current role, I collaborate with the sales team to understand client requirements and technical needs, providing technical assistance, product training and demonstrations. I also assist with developing sales quotes to support the sales effort in the Middle East region. Additionally, I travel both locally and internationally to promote IK Trax and deliver technical support and training.
Outside of work I enjoy spending time with family and friends, cooking, watching movies and reading.
Congratulations on your 10-year anniversary with the company. How have you grown professionally and personally during your time at IK Trax?
Thank you! I certainly feel that I have grown during my time with IK Trax. I have played a crucial role in supporting our sales efforts by providing technical assistance from the enquiry stage to order placement and project execution. This has allowed me to offer deeper insights into customer queries and provide them with additional support when required.
On a personal level, I am grateful to IK Trax for the opportunities I’ve had, especially in navigating challenges and achieving success as a team. My time here has deepened my understanding of the industry and our products, and I have built meaningful connections over the years. I look forward to continuing my learning and growth with IK Trax.
What changes and advancements have you observed in the industry during your time with IK Trax?
I would say that customer expectations have changed significantly and they are looking for more advanced and integrated solutions. For example, with their pig signallers, they want to receive comprehensive information about pig passages without needing to be near to the pipeline. Our products meet this demand by providing remote communication solutions including Bluetooth, low frequency radio communication or RS485. We can even integrate with GSM units to send SMS or email notifications of pig passage events. It is fair to say that we have successfully met and exceeded their expectations.
What has been the highlight of your time at IK Trax?
There are many memorable moments, and it is hard to pick just one as each experience is unique in its own way. Two significant milestones— becoming an IK Group company in 2015 and rebranding the company earlier this year—marked new chapters for us. Also, any chance that I get to work closely with a customer is a highlight in its own way I always learn something new and continue to reflect on it from time to time.
In your experience, what makes IK Trax stand out in the industry, especially for clients in the Middle East?
Firstly, I believe we have established excellent customer relationships and a strong presence in the Middle East. Over the years, we have effectively addressed their requirements by understanding their needs, which I think has been a key factor in our success in this region.
Secondly, our versatile product range is key to offering effective solutions and allows us to address a wide range of client needs. We manufacture three types of signallers—magnetic, ultrasonic, and acoustic—ensuring we can provide the most suitable option for every application. Additionally, our mobile apps that integrate with the equipment make our products more user-friendly and accessible.
Finally, our strong after-sales support is a significant advantage. We prioritise being available to our clients when they need us most, ensuring prompt assistance and a high level of satisfaction.
You will be attending ADIPEC this year where we will be exhibiting alongside other IK Group companies– what are you most looking forward to about the event?
Reconnecting with existing customers and establishing new relationships at ADIPEC has always been a top priority for us. We always look forward to exploring new business prospects and discussing our latest product developments. This year we are exhibiting as part of the IK Group, offering a full range of products. It is a fantastic opportunity for both us and our clients to experience the complete portfolio of solutions we offer under the IK Group banner.
